Guest Loyalty - Customer Loyalty Program
Everyday people talk about their experiences in the marketplace. Imagine how great your customer's dining experience will be when they are addressed at the table by name, when they realize that you remembered their child's birthday and the celebration was already lined up and ready to go. Top this off with food and service that exceeds expectations and your customer will be talking about you. That's customer loyalty. That's sharable on social media marketing.
Imagine providing your guests with your own customer loyalty progam, not one that shifts customer loyalty to another company. Design customer loyalty rewards that suit your restaurant marketing objective, not another company. Maintain and own your own customer database.
Once you begin to realize the power of your guest loyalty database in your own hands, to immediately affect guest loyalty through your own customer loyalty program and customer promotions, you will wonder why you paid others to do utilize your customers to build their brand.