4. POS Integration
Open tables in a Point of Sale System: With a Point of Sale system link, opening a table in RES Live Check-In can automatically open the corresponding table in your Point of Sale system. What’s more, moving tables in POS can automatically swap the booking in Reservations, ensuring that your two systems stay in sync and work perfectly together.
Track table statues: When linked to a Point of Sale system, table statuses can also be colour coded and updated automatically, so you can see, at a glance, who’s paid their bill and who is waiting for their dessert.
All status updates are time-stamped, so you can quickly see when someone ordered or how long they have been waiting.
Live table status updates are also invaluable when managing walk-ins and wait lists. When a couple walk in, it’s useful to know how many tables of two are on dessert or waiting for the bill.
Spend data in CRM: When linked to a Point of Sale system, RES stores full spend data for each table reservation. With this information, you can fine-tune your searches even more. If you are launching a membership scheme, you can use a spend-per-head search to find your top customers. If you are running a wine tasting evening, you can invite everyone who has enjoyed a particular bottle in the past.
Point of Sale System Integration: The Point of Sale system integration module has many standard features that can be linked to numerous Point of Sale systems. The software currently integrates with Micros. Reserved Dining also provides a standardized platform for any other POS system to establish an interface.