As an operator involved with hotel restaurant management, inefficiencies mount ten fold. Automated real-time, online table reservations eliminates extra or redundant labor on behalf of the GM or their key managers. Having a system you can count on to accept table reservations, on your terms, is essential.
Minimize in-service interruptions and hotel restaurant setup time:
By utilizing one of our table reservation software products, you can reduce telephone interruptions during service to take reservations. Close to 65% of phone-in reservations come at peak service periods for those restaurants without on-line reservations. Some systems have an integrated table optimization feature to create suggested table joins and produce a pre-arrivals report showing the optimum seat utilization in the hotel restaurant.
Get to know your customers even better:
With integrated CRM (customer relations management) you can improve hotel restaurant management by understanding your guests habits and trends. With this information in hand, you can devise unique marketing promotions to help fill seats in less busy times.
Professional Hotel Restaurant Management and guest relations:
By automating online reservations and providing custom branded e-mail confirmations, you eliminate phone tag with your guest. You can use automated guest surveys to keep in touch with your guests and get valuable feedback. Some LAN based hotel restaurant reservation systems allow you to have unlimited number of users, so function sales and hotel reception can make bookings for special functions and hotel guests. The hotel restaurant management features allow you to define the access and capabilities for each department.
Manage all the restaurants in the hotel through a central reservations feature. Allow any operator to view and accept bookings for any restaurant in the hotel, plus suggest another hotel restaurant if the guests first choice is not available. You can also have multiple users, at different locations, accepting restaurant reservations for the hotel.
By maintaining your own guest database, you can create incentives to bring guests back to your restaurant(s). Be the master of your own destiny and market locally for the greatest impact to your bottom line. Here the hotel restaurant management features will have a different focus from that of the typical restaurant.
Social Media Integration:
Increase you restaurant marketing reach through social media marketing. Place your online booking widget on any number of social media websites and market locally to fill those empty tables. This key hotel restaurant management feature will enable you to market your hotel restaurant far beyond your in-house guests.
Custom brand the on-line booking widget to protect your brand:
You have spent many thousands of dollars to create and market your hotel restaurant brand. Maintain your brand within our booking widget. We will work with you to customize the look and feel of the online booking experience for your guests.
Chain Restaurants have the choice of different system platforms. Some may prefer the typical LAN network solution. Others may want a web based online table reservations solution.